Text Message Alerts for Ocean State Libraries' Cardholders

With the library's text alert service, you can use your mobile phone to:

• Receive text notices about holds that are available, items that are due soon and overdue items.
• Send a text to renew an item (if item is eligible for renewal)

The library does not charge a fee for this service.  Your mobile plan's regular text messaging rates apply.

Signing Up

To get started, select Text from the Phone Call or Text Notifications dropdown under your account's Messaging Settings.

Alert Types

Hold Pickup
A text alert is sent when an item you requested is ready for pickup.  The message will display a portion of the title and indicate the pickup location.

Renewal/Courtesy Alerts
An alert will be sent two (2) days before an item is due.

Overdue Alerts
Overdue alerts are sent seven (7) days after an item's due date.

Library Card Expiration
Library card expiration alerts are sent six (6) weeks prior to your library registration expiring.  Your record must be renewed to avoid interruption in service and keep your information current.

Commands

MYBOOKS
Request the current status of all your library items including holds, fines and current checked out items.

IOWEU
Request the current fines linked to your card(s).

MYCARDS
Display all cards and their expiration dates, linked to your phone number.

HELP
Get information about all text commands.

RESEND
Get the last message sent from the text alerts.

Message Settings

To view and change your message settings, text:

NOTICES
See your current on/off settings.

HOLDS
Toggles your hold alerts on/off.

RENEW
Toggles your courtesy alerts on/off.

OVERDUE
Toggles your overdue alerts on/off.

Replying to Notices

Your account notices will prompt you to respond with commands, including:

HL
Get a list of holds that are ready for pickup.

RL
Get a list of items that are eligible to renew.

RA
Renew all of your eligible items.

OL
Get a list of overdue items.